Job Description / Responsibility
- Provide all sort of software support to the customers (Employees)
- Provide an amazing customer support experience.
- Be part of the team providing a single point of contact for our internal IT customers and assisting with their issues and requests (account creation, application use, hardware etc).
- Administration, installation and support of Windows-, MacOS- and Linux-based systems.
- Receive and respond to incoming support requests in person, via email and slack.
- Configure and deploy end user equipment - desktops, laptops, tablets, phones.
You have a Bachelors or Masters degree from a reputable university.
1 to 3 year(s)
- Both males and females are allowed to apply
- High ability to work independently.
- High service orientation and able to see the customer's perspective.
- Good English knowledge, additionally you have knowledge in the local language.
- You are a team player.
- Completed degree in Computer Science, vocational training in Computer sciences or equivalent.
- Minimum 1 to 2 years of experience in system administration and IT.
- Active Directory, AzureAD and Google Suite user management knowledge.
- Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
jagojobs.com Online Job Posting
foodpanda (in Asia and Europe) and hellofood (in the Middle East), is a global online food delivery marketplace headquartered in Berlin, Germany, and operating in more than 30 countries across four continents. The service allows users to select from local restaurants and place orders via the website or mobile application.https://www.foodpanda.com.bd