Category : Customer Support/Call Centre
Assistant Manager, After Sales Service (Watch Division)
Kallol Group of Companies

Job Summary

: N/A
Job Nature
: Full Time
: At most 35 year(s)
: At least 3 year(s)
: Both
Job Location
: Dhaka
Salary Range
: Negotiable
: Mar 09, 2019
: Mar 31, 2019

Job Description / Responsibility

  • Communicate independently with the principals of all watch brands globally regarding placing of order of spares, execution of shipment, discuss quality issue etc.
  • Supervising & monitoring of day-to-day activities/productivity of Service Technicians.
  • Address or attend customer to solve their problems/ after sales support issues.
  • Able to handle database of potential customers of almost five hundred thousand in numbers.
  • Maintains smooth supply chain of spare parts as a part of efficient inventory control system.
  • Run the after sales service department efficiently as a profit center unit.

Job Nature

Full Time

Educational Requirements

At least graduate preferably with English medium background.

Experience Requirements

At least 3 year(s)

Job Requirements

  • Age at most 35 years
  • Both males and females are allowed to apply
  • Strong ability to communicate and mix with people; strong interpersonal communication to ensure good interdepartmental coordination.
  • Polite, customer-focused, and willing to go the extra distance to understand customer problems.
  • Ensure customer satisfaction with rapid delivery and answering any question
  • Good computer knowledge (Ms Word, Excel, Internet) and report writing ability.
Gender: Both
Age: At most 35 year(s)

Job Location


Salary Range


Other Benefits

  • Mobile bill, Medical allowance, Profit share, Provident fund, Insurance, Gratuity
  • Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2(Yearly)

Job Source Online Job Posting

Apply Instructions

If you are the right person we are looking for, please apply with full confidence within March 31, 2019 with your full resume and a recent colour photograph to: -

HR & Admin Department
Kallol Group of Companies
199, Tejgaon I.A, Dhaka-1208
Or E-Mail: [email protected]

Application Deadline : Mar 31, 2019

Company Information