Category : Customer Support/Call Centre Application deadline has been passed!
Assistant Manager, After Sales Service (Watch Division)
Kallol Group of Companies

Job Summary

Vacancy
: N/A
Job Nature
: Full Time
Age
: At most 35 year(s)
Experience
: At least 3 year(s)
Gender
: Both
Job Location
: Dhaka
Salary Range
: Negotiable
Published
: Mar 09, 2019
Deadline
: Mar 31, 2019

Job Description / Responsibility

  • Communicate independently with the principals of all watch brands globally regarding placing of order of spares, execution of shipment, discuss quality issue etc.
  • Supervising & monitoring of day-to-day activities/productivity of Service Technicians.
  • Address or attend customer to solve their problems/ after sales support issues.
  • Able to handle database of potential customers of almost five hundred thousand in numbers.
  • Maintains smooth supply chain of spare parts as a part of efficient inventory control system.
  • Run the after sales service department efficiently as a profit center unit.

Job Nature

Full Time

Educational Requirements

At least graduate preferably with English medium background.

Experience Requirements

At least 3 year(s)

Job Requirements

  • Age at most 35 years
  • Both males and females are allowed to apply
  • Strong ability to communicate and mix with people; strong interpersonal communication to ensure good interdepartmental coordination.
  • Polite, customer-focused, and willing to go the extra distance to understand customer problems.
  • Ensure customer satisfaction with rapid delivery and answering any question
  • Good computer knowledge (Ms Word, Excel, Internet) and report writing ability.
Gender: Both
Age: At most 35 year(s)

Job Location

Dhaka

Salary Range

Negotiable

Other Benefits

  • Mobile bill, Medical allowance, Profit share, Provident fund, Insurance, Gratuity
  • Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2(Yearly)

Job Source

jagojobs.com Online Job Posting

Application deadline has been passed!

Company Information

N/A

http://kallolgroup.com