Category : Customer Support/Call Centre
Sr. Executive/Executive, Customer Care & Counseling
Persona Beauty Care Ltd

Job Summary

Vacancy
: N/A
Job Nature
: Full Time
Age
: Any
Experience
: Not mandatory
Gender
: Both
Job Location
: Dhaka
Salary Range
: Not mentioned
Published
: Sep 09, 2018
Deadline
: Oct 07, 2018

Job Context

  • JOB NATURE:
  • Ladies : Full-Time (Shifting & Roster)
  • Adams : Full-Time (Roster)
  • JOB LOCATION:
  • Ladies : Gulshan 1 & 2, Banani, Kakrail
  • Adams : Gulshan 2 & Dhanmondi Adams

Job Description / Responsibility

  • To ensure and maintain professional etiquette
  • To interact extensively with customers to clarify their needs with satisfaction
  • To carry out the daily operations of the customer service
  • To receive customer enquiries and initiates appropriate action after liaison with the respective person
  • To deal with dissimilar types complaints and resolve with creative personality
  • To ensure marketing tools availability and deliver the appropriate information

Job Nature

Full Time

Educational Requirements

  • MBA/ Masters in any discipline from any reputed university ( English Medium background is preferred)
  • Universities from North South, East West, IUB, AIUB and Brac only requested to apply.

Experience Requirements

Not mandatory

Job Requirements

  • Minimum 3-5 years FACE TO FACE Customer Care Experience; No prior beauty industry experience required.
  • Voice Quality: Should have a neutral and appropriate accent, clear voice, pleasant tone
  • Good listening skill: Must have abilities to understand others' tone quite quickly
  • Communication Skill: Oral fluency Bangla and English, Confident tone, correct and well structured conversation and written skill
  • Must have the passion for winning and commitment towards bringing in the desired result
  • Must have advanced situational judgment -ability to know what is needed to satisfy the customers.
  • Have to be smart, good looking, energetic, self motivated and ambitious to contact with customer.
  • Technical competencies: basic computer skill-MS-Office, good typing skill.
  • Flexibility: One should have willingness to work both shifts and on public holidays
Gender: Both
Age: Any

Job Location

Dhaka

Salary Range

Not mentioned

Job Source

jagojobs.com Online Job Posting

Apply Instructions

Apply here

Application Deadline : Oct 07, 2018

Company Information

N/A

Everyone wants to look good, especially when it is the time to party. The idea behind hosting or going to parties is to meet the people you know as well as to make new friends. At the same time, you try to impress others by your dressing sense and looks, along with the way you carry yourself. The self-confidence comes when you know that you are looking perfect, with the right make up and a dazzling ensemble. However, while getting ready for a night out, you need to know that party makeup also has some limits and rules. New makeup trends are: Gloss, Glitter and Shimmer. Walk in today for Persona Special Makeup.

http://www.persona.com.bd/