Category : Customer Support/Call Centre Application deadline has been passed!
Customer Service Representative (Call Center)
Neways International Company Limited

Job Summary

: 15
Job Nature
: Full Time
: 20 to 28 year(s)
: At least 1 year(s)
: Both
Job Location
: Dhaka
Salary Range
: 15,000
: Oct 12, 2019
: Nov 09, 2019

Job Description / Responsibility

  • Contact potential or existing customers to inform them about a product or service
  • Learn details about our product and service offerings
  • Address any questions or issues customers may have
  • Communicate with customers to understand their requirements and need
  • Offer solutions based on clients' needs and capabilities
  • Direct prospects and leads to the sales team
  • Keep an updated customer database
  • Always strive towards meeting sales quota
  • Track and document calls and sales
  • Answer questions about super hostel products
  • Enter and update customer information in the database
  • Go the "extra mile" to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Inbound and outbound customer support
  • Outbound telemarketing calls.
  • Giving accurate feedback of queries over phone or social media' s.

Job Nature

Full Time

Educational Requirements

  • Bachelor of Business Administration (BBA)

Experience Requirements

At least 1 year(s)

Job Requirements

  • Age 20 to 28 years
  • Both males and females are allowed to apply
  • Applicants must have good English & Bangla efficiency.
  • Ability to use MS office and CRM.
  • Have mindset to work in target oriented process.
  • Proven experience as tele sales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
Gender: Both
Age: 20 to 28 year(s)

Job Location


Salary Range


Other Benefits

  • Top performer will get accommodation facility by company
  • Mobile bill
  • Attendance Bonus
  • Festival Bonus (Yearly 2)
  • Breakfast, lunch and snacks provided by company.

Job Source Online Job Posting

Application deadline has been passed!

Company Information

11/8 Free School Street, Kolabagan, Khatal Bagan, Dhaka (Near by Boshundharacity market)