Category : Commercial/Supply Chain
Sr. Manager/ Manager, Customer Support Operation
Progoti Systems Ltd.

Job Summary

: 01
Job Nature
: Full Time
: At most 35 year(s)
: 5 to 8 year(s)
: Both
Job Location
: Dhaka
Salary Range
: Negotiable
: Nov 07, 2019
: Nov 20, 2019

Job Description / Responsibility

  • Develop and execute customer-oriented support services
  • Ensure 100% quality customers service to customers and merchants
  • Keep communication with different departments for solving customers problems
  • Train, manage and control the call center agents
  • Check customers' and merchants' information, validate and activate their accounts
  • Ensure compliance as per regulator's guideline

Job Nature

Full Time

Educational Requirements

BBA/ MBA from reputed local/international universities

Experience Requirements

5 to 8 year(s)

Job Requirements

  • Age at most 35 years
  • Both males and females are allowed to apply
  • Experience in similar role in Fintech or MFS industry will be an added advantage
  • Good at interpersonal communication
  • Performance oriented
  • Outgoing personality with the ability to stay calm under pressure
  • Good organizational skills
  • Discreet, tactful, efficient and well organize
  • Strong Team building and leadership skills
  • Analytical ability
  • Tech-savvy
Gender: Both
Age: At most 35 year(s)

Job Location


Salary Range


Other Benefits

  • Mobile bill, Weekly 2 holidays
  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2
  • Pick and drop service
  • As per company policy and procedures

Job Source Online Job Posting

Apply Instructions

Send your CV to [email protected] or click here

Company Information

Khawaja Palace, 4F, 76/B, Road 11, Banani, Dhaka 1213