Category : Bank Application deadline has been passed!
Branch Sales & Service Officer
BRAC Bank Limited

Job Summary

: N/A
Job Nature
: Full Time
: Any
: Not mandatory
: Both
Job Location
: Anywhere in Bangladesh
Salary Range
: Not mentioned
: Jun 01, 2019
: Jul 08, 2019

Job Context

Job Grade: OG I, OG II, SO

Job Description / Responsibility

  • Achieve set targets in terms of deposit and advances.
  • Ensure daily reports are done accurately and on timely basis
  • Increase the customer base.
  • Provide friendly and responsive customer service by using skills for excellent customer service
  • Interview and answer all sorts of customer queries
  • Help the BM to handle customer complaints in a positive manner and converting complaints into service improvement opportunities
  • Delivering solution or redirecting problems to the BOM
  • Assist the BOM to coordinate with relevant departments (Credit approval team, Asset Ops, Communications, Regulatory Affairs, Branches, Management, etc.) for customer service
  • Ensure that any or all expenses for the branch are processed as per policy and with due diligence

Job Nature

Full Time

Educational Requirements

Minimum Bachelors' degree, preferably in Business Administration/Banking and Finance/ Marketing/ Management/ Economics, from a reputed university

Experience Requirements

Not mandatory

Job Requirements

    • Candidates with experience in relevant field will get priority
    • Should be able to speak fluent English and Bangla
    • Should have a good knowledge of local banking laws, regulations, and Negotiable Instrument Act
    • Should have basic Computer skills (word processing, spreadsheet, and presentation)
    • Should have initiative and drive to achieve set targets and service standards
    • Should have ability to manage and prioritize job and time
    • Should maintain satisfactory relationships with all departments
Gender: Both
Age: Any

Job Location

Anywhere in Bangladesh

Salary Range

Not mentioned

Job Source Online Job Posting

Application deadline has been passed!

Company Information

BRAC Bank Limited Anik Tower 220/B, Tejgaon Gulshan Link Road Tejgaon, Dhaka 1208

Banking Services