Category : Bank Application deadline has been passed!
Senior Manager, Application Management (Lead)
BRAC Bank Limited

Job Summary

: N/A
Job Nature
: Full Time
: Any
: 10 to 12 year(s)
: Both
Job Location
: Dhaka
Salary Range
: Not mentioned
: May 12, 2019
: May 20, 2019

Job Description / Responsibility

  • Lead, supervise and manage of application management team to ensure that IT applications are deployed and performing efficiently in line with the organization's business and financial need.
  • Develop and maintain strong working relationships with business stakeholders at all levels to understand their business drivers and work to deliver/promote technical solutions as appropriate.
  • Develop and drive a high-level Application management strategy that ensures high quality support at a fast pace, as well as take a hands-on approach to implementing that strategy.
  • Provide subject matter experience, implementation skills for application functionalities
  • Assist and ensure to provide best in class support services to ensure the prompt resolution of all requests in line with the Service/Operational Level Expectations.
  • To ensure change control for applications and ensure thorough System/UAT testing prior to a full and controlled release
  • Develop and maintain system documentation and procedures that includes: Application Support Procedures, System and Technical Configuration Documentation and User Training for system
  • Seek, understand and translate business operational process needs into functional and technical specifications for required enhancement / change of applications / implement new module
  • Drive, Manage & co-ordinate vendor team and ensure on-time and quality delivery.
  • Work with suppliers and vendors to ensure that existing applications are optimized to meet business needs.
  • Manage and plan for the safe introduction of new releases/patches to meet service requirements.
  • Ensure support to Bank's Enterprise level applications and fixing of existing application for resolution of technical and function Problem.
  • Ensure smooth Operation and support (Service Request, Technical support, incident & problem management), System availability in accordance with agreed SLA & KPIs and management reporting.
  • Ensure compliance with controls, policies and procedures as per auditors and monitor's recommendations.
  • Ensure Request, Incident, Problem, Configuration Management and maintenance of Applications as per ISO and ITIL standards

Job Nature

Full Time

Educational Requirements

Bachelor of Science (BSc) or Master of Science (MSc) in Computer Science from a reputed university with good track record

Experience Requirements

10 to 12 year(s)

Job Requirements

  • 10 to 12 years solid experience in application management / maintenance / development and team leader in related IT area. Experience in working in financial industry is preferable.
  • Strong leadership and team management capability
  • Able to drive delivery and remove road blocker.
  • Proactive Risk management and positive thinking.
  • Sound hands-on experience in .Net domain with SQL server & Oracle.
  • Development experience in financial domain (Remittance, Payment, Collection, Settlement, CRM ,Bank Back office, MIS / Reporting) is preferable.
  • Certification in Project Mgt / Delivery Mgt is preferable.
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • Fundamental analytical and conceptual thinking skills.
  • Effective Documentation skills, document clear understanding of the tasks/job at hand
  • Vast knowledge on MVC, groovy and grails, Spring MVC, Angular JS, JQuery,
  • Experience with Secure coding standard and practice.
  • Solid hands on experience in developed and maintain application.
  • Experience with tools like Maven, JIRA, GIT, SVN.
  • Sound knowledge in software development lifecycle and methodology.
  • Able to work under pressure, problem solving & team playing attitude.
  • Honest and carries high personal integrity.
  • Ready to work after office hour & in holiday (if necessary)
Gender: Both
Age: Any

Job Location


Salary Range

Not mentioned

Job Source Online Job Posting

Application deadline has been passed!

Company Information

BRAC Bank Limited Anik Tower 220/B, Tejgaon Gulshan Link Road Tejgaon, Dhaka 1208

Banking Services