Category : NGO/Development Application deadline has been passed!
Account Relationship Officer
The British Council Bangladesh

Job Summary

: 01
Job Nature
: Full Time
: Any
: At least 2 year(s)
: Both
Job Location
: Anywhere in Bangladesh
Salary Range
: 46,809
: Oct 25, 2018
: Nov 10, 2018

Job Description / Responsibility

  • Provides account /country specific input into market intelligence activities, innovation and business development
  • Provides country/geography specific market intelligence activities, innovation and business development
  • Performs pre-agreed secondary market researched or gathers pre-agreed market intelligence in a systematic way
  • Adds value to key accounts and looks at opportunities for retention through cross-sell and other initiatives
  • Flags and addressed performance issues in delivery and proactively seeks solution for an amicable resolution
  • Builds and develops networks around existing clients to cultivate segments
  • Proactively work with Account Relationships Manager to deliver satisfactory and timely resolution of customer (internal or external) complaints, coordinating input from other team members as required. Ensures the customer is kept informed throughout the process.
  • Lead on delivery of agreed Exams promotional events
  • Monitors dashboard on B2B service level - reports from Schools and IELTS registrations systems

Job Nature

Full Time

Educational Requirements

  • Graduate in any discipline.

Experience Requirements

At least 2 year(s)

Job Requirements

  • Experience building and maintaining stakeholder relationships
  • 2 years' experience in B2B customer service environment
  • Ability to work in a way that promotes the safety and wellbeing of children.
Gender: Both
Age: Any

Job Location

Anywhere in Bangladesh

Salary Range


Other Benefits

  • Transport allowance of Tk 9000.00 per month plus other benefits according to the organisation's policy
  • Professional development opportunities
  • Experience of working in an international organisation includes good work life balance and flexible working hours.

Job Source Online Job Posting

Application deadline has been passed!

Company Information

5 Fuller Road, Dhaka 1000

We connect people with learning opportunities and creative ideas from the UK. Whether you want to learn or teach English, take an exam, study in the UK, be our partners for development or find out about our forthcoming events, this is the place to start.