Category : Hotel/Restaurant
Guest Service Agent
Le Meridien Dhaka

Job Summary

Vacancy
: N/A
Job Nature
: Full Time
Age
: 20 to 35 year(s)
Experience
: 2 to 3 year(s)
Gender
: Both
Job Location
: Dhaka
Salary Range
: Negotiable
Published
: Jun 22, 2019
Deadline
: Jul 20, 2019

Job Description / Responsibility

  • Assists in associate supervision, ensuring the set-up and delivery of meals, amenities and hospitality orders are prepared and delivered consistent with departmental standards. Ensures that hallways are cleared of tables and trays.
  • Oversees the ordering of supplies.
  • Ensures that the associate performs all side work and additional assigned duties.
  • Must be very familiar with all menu items, ingredients and preparation time and ensures that all telephone associate is equally knowledgeable.
  • must be familiar with all hotel services and provides this information to all Telephone Associate.
  • Monitors work areas for cleanliness and proper working condition of all equipment.
  • Performs all related duties and services as assigned by the Guest Service Manager - Telephone.
  • Responds to solve problems in the absence of Senior Management.
  • Complies with all departmental policies, as well as hotel rules, regulations and policies and ensures that all Telephone Associate comply with the same rules and regulations.
  • Must be familiar with all Le Meridien Quality Assurance Standards and ensure 100% compliance.
  • Write reports as needed.
  • Participate in inventory exercises.
  • Ensure proper grooming of associates.
  • Answer inquiries regarding hotel policies and services.
  • Perform any other duties and services as assigned by Guest Service Manager - Telephone.

Job Nature

Full Time

Educational Requirements

  • Graduate.

Experience Requirements

2 to 3 year(s)

Job Requirements

  • Age 20 to 35 years
  • Both males and females are allowed to apply
  • Must be able to read and write to facilitate the communication process.
  • Requires good communication skills, both verbal and written.
  • Exhibited and encouraged high performance standards for self and others
  • Able to develop and maintain excellent credibility with coworkers and subordinates.
  • Demonstrate complete consistency between words and actions, in all aspects of behavior.
  • Effectively identified & anticipate guest needs.
  • Extensive knowledge of the hotel
  • General knowledge of the city and attractions.
  • Exceeding customer expectations regarding both quality and service.
  • Positively influenced coworkers to accept & execute changes.
  • Regularly keep manager up-to-date on relevant activities
  • Maintained an organized system to ensure that processes were getting completed on time.
  • Must possess knowledge on PMS-OPERA and others.
Gender: Both
Age: 20 to 35 year(s)

Job Location

Dhaka

Salary Range

Negotiable

Other Benefits

  • As per company policy

Job Source

jagojobs.com Online Job Posting

Apply Instructions

Apply here

Application Deadline : Jul 20, 2019