Category : Hotel/Restaurant Application deadline has been passed!
Executive Housekeeper
Grand Palace Hotel

Job Summary

Vacancy
: 01
Job Nature
: Full Time
Age
: 30 to 45 year(s)
Experience
: At least 8 year(s)
Gender
: Both
Job Location
: Anywhere in Bangladesh
Salary Range
: Negotiable
Published
: Jan 31, 2019
Deadline
: Feb 15, 2019

Job Description / Responsibility

  • Monitor and evaluate all housekeeping/laundry department daily activities
  • Establish and review departmental standards, guidelines and objectives
  • Oversee administrative process such as departmental staffing, training and budgeting to ensure proper planning and organization
  • Conduct daily walk-through and quality checks to drive cleanliness, productivity, efficiency, exceptional service and guest satisfaction at all points of contact
  • Drive effective communication across the housekeeping and laundry departments to ensure consistency, cohesiveness and clear understanding of objectives and priorities.
  • Issue supplies and equipment as needed and participates in regular inventories to ensure proper supply levels
  • Intervene, assist and document instances of guest or employee incidents
  • Approve and process vendor invoices and perform other accounting related functions as necessary
  • Maintain the integrity of the hotel's compliance with the company's safety and security programs
  • Ensure adherence to all company and brand policies, practices, procedures and guidelines
  • Maintain and communicate an up-to-date body of knowledge regarding proper use of and maintenance of laundry equipment, chemical usage and care of lines
  • Make recommendations and implement necessary changes to meet and exceed company objectives and to enhance service and operational efficiency
  • Work with Maintenance Department in executing projects related to floor care, deep cleaning and routine maintenance of public spaces, guest rooms, back of house areas, pool and grounds
  • Maintain on-going communication with hotel department heads regarding the specific and overall condition of rooms and public spaces
  • Support effective energy management programs as directed
  • Anticipate and follow through on guests' service needs
  • Serve as problem solver in instances of guest dissatisfaction; Resolve complaints, concerns or issue in timely and helpful manner

Job Nature

Full Time

Educational Requirements

  • Bachelor degree in any discipline

Experience Requirements

At least 8 year(s)

Job Requirements

  • Age 30 to 45 years
  • Both males and females are allowed to apply
  • A minimum of 5 years' previous Housekeeping department leadership experience, to include successful management of a large staff and focus on exceptional guest service.
  • Previous experience in executing against operating budgets, with an established history of meeting or exceeding established financial objectives.
  • Tech savvy, with proficiency in Microsoft Office programs
  • Demonstrated success in collaborating with diverse organizational functions to accomplish common goals.
  • Exceptional service orientation, with keen ability to focus and deliver on guest needs.
  • Reliable and responsible character, with exceptional follow up and attention to detail.
  • Proactive approach, with exceptional initiative and problem solving abilities to ensure the highest levels of productivity and guest satisfaction.
  • Ability to multi-task and effectively manage numerous priorities within a fast-paced environment.
  • Previous experience with Hotel brands is a major plus.
  • Schedule flexibility and ability to work extended and/ or irregular hours to include nights, weekends and holidays.
  • Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Must be able to stand, sit or walk for an extended period of time.
Gender: Both
Age: 30 to 45 year(s)

Job Location

Anywhere in Bangladesh

Salary Range

Negotiable

Other Benefits

  • Festival Bonus: 2(Yearly)

Job Source

jagojobs.com Online Job Posting

Application deadline has been passed!

Company Information

Dhaka