Category : Hotel/Restaurant Application deadline has been passed!
Manager - Front Office
Grand Palace Hotel

Job Summary

: 01
Job Nature
: Full Time
: 25 to 40 year(s)
: 8 to 12 year(s)
: Both
Job Location
: Anywhere in Bangladesh
Salary Range
: Negotiable
: Jan 31, 2019
: Feb 15, 2019

Job Description / Responsibility

  • Maximizes occupancy and average rate at all time
  • Closely coordinates room availability with the related department
  • Communicates effectively with guest, clients, business partners and employees; maintain a good relationship with stake holders
  • Answers inquiries pertaining to hotel policies and services
  • Handles guest complaints professionally
  • Ensures high standards of service at all time
  • Client relationship
  • Makes decisions regarding over-booking based on the hotel policies and standards in consultations with EAM
  • Participates in yearly forecasting and budgeting with senior management
  • Prepares reports as required
  • Works with Reservations to assist the control of opened and closed dates, availability and condition of rooms and suites, and guest arrival patterns
  • Analyze revenue and expenses results monthly
  • Ensure daily manager logbook maintenance
  • Reviews VIP and arrival lists
  • Monitors credit policies and audits daily credit report on guest rooms where needed
  • Holds daily, weekly, monthly, staff meetings with minutes taken and submitted to concerned persons
  • Complies with company policies and standards
  • To be familiar with emergency procedures of the hotel
  • Interacting with clients, guests and VIPS in the lobby. Making sure guests' are satisfied with the hotel services and provide immediate resolutions or assistances
  • Knows and understand the job description of all positions in his/her department and beware of others
  • Maintains grooming standards for all personnel

Job Nature

Full Time

Educational Requirements

  • Bachelor degree in any discipline

Experience Requirements

8 to 12 year(s)

Job Requirements

  • Age 25 to 40 years
  • Both males and females are allowed to apply
Gender: Both
Age: 25 to 40 year(s)

Job Location

Anywhere in Bangladesh

Salary Range


Other Benefits

  • Festival Bonus: 2(Yearly)

Job Source Online Job Posting

Application deadline has been passed!

Company Information