Category : Hotel/Restaurant Application deadline has been passed!
General Manager
Grand Palace Hotel

Job Summary

Vacancy
: 01
Job Nature
: Full Time
Age
: 40 to 55 year(s)
Experience
: 10 to 14 year(s)
Gender
: Both
Job Location
: Anywhere in Bangladesh
Salary Range
: Negotiable
Published
: Jan 31, 2019
Deadline
: Feb 15, 2019

Job Context

The General manager is responsible for all aspects of operations and administration at the hotel, day-to-day staff management and guests. Responsible for managing the Hotels management team (HOD's) and overall hotel targets to deliver an excellent Guest experience and maximize hotel revenue.

Job Description / Responsibility

  • Oversee the operations functions of the hotel, as per the Organizational chart.
  • Hold regular briefings and meetings with all head of departments.
  • Ensure full compliance to Hotel operating controls, SOP's, policies, procedures and service standards.
  • Lead all key property issues including capital projects, customer service and refurbishment.
  • Handling complaints, and oversee the service recovery procedures.
  • Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
  • Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
  • Ensure all decisions are made in the best interest of the hotels and management.
  • Deliver hotel budget goals and set other short and long term strategic goals for the property.
  • Developing improvement actions, carry out costs savings.
  • A strong understanding of P&L statements and the ability to react with impactful strategies
  • Closely monitor the hotels business reports on a daily basis and take decisions accordingly.
  • Ensure that monthly financial outlooks for Rooms,Food & Beverage, Admin & General, on target and accurate.
  • Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs.
  • Prepare a monthly financial reporting for the owners and stake holders.
  • Draw up plans and budget (revenues, costs, etc.) for the owners.
  • Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipments and services.
  • Act as a final decision maker in hiring a key staffs.
  • Coordination with HOD's for the execution of all activities and functions.
  • Overseeing and managing all departments and working closely with department heads on a daily basis.
  • Manage and develop the Hotel Executive team to ensure career progression and development.
  • Be accountable for responsibilities of department heads and take ownership of all guest complaints.
  • Provide effective leadership to hotel team members.
  • Lead in all aspects of business planning.
  • Respond to audits to ensure continual improvement is achieved.
  • Corporate client handling and take part in new client acquisition along with the sales team whenever required.
  • Assisting in residential sales as and when required and development with strong sales prospects.
  • Responsible for safeguarding the quality of operations both (internal & external audits).
  • Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.

Job Nature

Full Time

Educational Requirements

  • Bachelor degree in any discipline

Experience Requirements

10 to 14 year(s)

Job Requirements

  • Age 40 to 55 years
  • Both males and females are allowed to apply
Gender: Both
Age: 40 to 55 year(s)

Job Location

Anywhere in Bangladesh

Salary Range

Negotiable

Other Benefits

  • Festival Bonus: 2(Yearly)
  • as per company policy wise

Job Source

jagojobs.com Online Job Posting

Application deadline has been passed!

Company Information

Dhaka