Category : Hotel/Restaurant Application deadline has been passed!
Balaka Ambassador
InterContinental Dhaka

Job Summary

: N/A
Job Nature
: Full Time
: 25 to 30 year(s)
: At least 2 year(s)
: Both
Job Location
: Dhaka
Salary Range
: Negotiable
: Sep 12, 2018
: Sep 16, 2018

Job Context

  • Department: Food & Beverage Service

Job Description / Responsibility

  • Under the assistance of the team work to achieve the budget by monitoring and controlling the Lounge operations, considering revenue and expenditure
  • Carry out Promotions Calendar for F&B products and cascade the information to all guest in Lounge along with the rest of the team
  • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
  • Check the Bank Card / Airline Invitation.
  • Escort Guests to table, passing next to buffet to explain about it.
  • Address guests' service needs in a professional, positive, and timely manner.
  • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.
  • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible
  • Engage guests in conversation regarding their experience, property services, and area attractions/offerings
  • Thank guests with genuine appreciation and provide a fond farewell.
  • Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy
  • Ensure Lounge operating equipment is clean and in working order
  • Maintain responsibility of cleanliness of front area.
  • Perform other duties as assigned.
  • Ensure that all the policies of the F&B management are followed in the operation.
  • Any task as and when required, not limited to.

Job Nature

Full Time

Educational Requirements

  • Bachelor Degree in any discipline is required. In addition to that Diploma in Tourism and Hospitality Management is preferred.

Experience Requirements

At least 2 year(s)

Job Requirements

  • Age 25 to 30 years
  • 2 years related experience in 5* hotels/ luxury properties/ Lounges
  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Reading and writing abilities are utilized often when interpreting results, giving and receiving instructions, and giving training
  • Problem-solving, reasoning, motivating, organizational and training abilities are used often.
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
  • Good in the use of Microsoft Office.
  • Good in speaking and writing in English
  • Good in stress management
  • Good in communication.
  • Ability to work independently and within a team environment
  • Needs to be positive minded & self motivate. May be required to work nights, weekends, and/or holidays.
Gender: Both
Age: 25 to 30 year(s)

Job Location


Salary Range


Other Benefits

As per company policy.

Job Source Online Job Posting

Application deadline has been passed!