- Experience in customer services in real estate sector.
- Graduation in Civil Engineering.
Job Description / Responsibility
- Planning and Managing day to day customer activities and keep up their satisfaction at an optimum level.
- Leading a team of spirited individuals to achieve business activities
- Ensuring outstanding service to the clients by changing working drawings as per their requirements as additional work.
- Develop, improve and implement customer service processes and procedures.
- Work as a cross functional leader liaising with customers to ensure faultless service to the customers.
- Analyze customer service training programs, implement and deliver new applicable modules Requirements.
- Solve any obligation of the clients regarding technical, construction, modification and optional works.
- Co-ordination and supervise project works to monitor and ensure the proper modification as per requirement of the client.
- Co-ordination with the Architect, Construction Engineer and Structural Engineer to convey the observations or comments of the clients on the products.
- Communicating with Construction and Design Department to maintain the quality of works as recommended from the clients.
- Co-ordination with the Procurement Department to ensure quality of the major construction materials such as steel, cement, bricks, sand etc considering the view of the clients.
- B.Sc. In Civil Engineering from any reputed University
- Or BBA/ MBA (Major in Marketing) will be given preference
3 to 7 year(s)
- Age 26 to 32 years
- Both males and females are allowed to apply
- Capable to maintain standard record to ensure on time customer service.
- Ensure customer service in the optimum level of satisfaction for end customer.
- Respond to Customer queries & complaints and reflect on the insights using appropriate communication methods & tools
Age: 26 to 32 year(s)
- Provident fund, Gratuity
- Lunch Facilities: Partially Subsidize
- Festival Bonus: 2 (Yearly)
- Hospitalization Facility.
- Transport (Pick & Drop) Facility.
- GYM Facility
- Earned Leave Encasement Facilities.
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