Category : Customer Support/Call Centre
Junior Customer Service Agent

Job Summary

: N/A
Job Nature
: Full Time
: At most 28 year(s)
: At most 1 year(s)
: Both
Job Location
: Dhaka, Jashore, Nilphamari (Saidpur), Chattogram
Salary Range
: Negotiable
: Sep 09, 2019
: Sep 24, 2019

Job Context

Delivering service to the customers as a first personal contact; helping create a stress-free environment for customers whilst traveling and to portray NOVOAIR image to the highest standard. The position holder should ensure the smooth handling of passengers at departures, arrival, check-in, transfer areas and the boarding gates in adherence to safety policy and security standards of the company.

Job Description / Responsibility

  • Perform daily flight activities
  • Fully adhere to all operational procedures (SOP) with regards to travel, immigration and safety regulations.
  • Perform to organize and control all aspects related to passengers and baggage handling in order to deliver quality service, consistent with the NOVOAIR Service Standards.
  • Play an active role in leading, communicating, coordinating and implementing plans for special improvement projects.

Job Nature

Full Time

Educational Requirements

  • Minimum Graduation from UGC approved reputed Public/Private institue.
  • Having a Bachelor Degree in business administration with Marketing Major will be an added advantage.

Experience Requirements

At most 1 year(s)

Job Requirements

  • Age at most 28 years
  • Willingness to work anywhere inside/outside of the country.
  • The applicants must possess good communication skills in Bengali & English.
  • Willingness to work in shift/roster duty is mandatory.
  • Ability to work under challenging condition.
  • Candidate must have working knowledge in MS-Office and Windows applications.
Gender: Both
Age: At most 28 year(s)

Job Location

Dhaka, Jashore, Nilphamari (Saidpur)

Salary Range


Other Benefits

  • Competitive Financial & Non-Financial Benefits as per company policy.

Job Source Online Job Posting

Apply Instructions

Apply here

Application Deadline : Sep 24, 2019

Company Information