Category : Customer Support/Call Centre Application deadline has been passed!
Asst. Manager/ Manager - Customer Care
R A K Ceramics (Bangladesh) Limited

Job Summary

Vacancy
: 01
Job Nature
: Full Time
Age
: 28 to 35 year(s)
Experience
: At least 10 year(s)
Gender
: Male
Job Location
: Dhaka
Salary Range
: Negotiable
Published
: Nov 22, 2018
Deadline
: Dec 08, 2018

Job Description / Responsibility

  • All kinds of customer complaint concerned job of the business & responsibility whatever is required by the company all over the country and undertake other tasks as you may be directed to perform by your superior employees or employer.
  • Update all kinds of customer affairs, product quality and handle customer complaint.
  • He is responsible to monitoring and visit site and report accordingly about product quality issue and build a world class customer service team that is served across the country as the most client efficiently.
  • He is responsible to lead, manage, coach and develop the customer service team to ensure customers' expectations are exceeded also attaining company financial and performance objectives.
  • He is accountable for management of customer service function providing strategic, operational and day-to-day leadership ensuring that customer service levels and operational targets are achieved with business objectives.
  • He will closely work with a sales driven, professional and focused approach and actively participate to develop and guide the strategic direction of business.
  • He will closely work with sales department and production with customer complaint and customer satisfaction for better interest of the company.

Job Nature

Full Time

Educational Requirements

MBA in Marketing from Reputed University

Experience Requirements

At least 10 year(s)

Job Requirements

  • Age 28 to 35 years
  • Only males are allowed to apply
  • Able to frequent travelling.
  • Able to work extended hours on occasions when required.
  • Efficient in MS Office, Excel and Internet usage.
  • Should be elegant, energetic & have pleasant personality.
  • Experience of serving at similar position in ceramic company and related field will be an additional advantage.
Gender: Male
Age: 28 to 35 year(s)

Job Location

Dhaka

Salary Range

Negotiable

Other Benefits

Gratuity Fund, Provident Fund, Festival Bonus, Group Insurance and others are admissible as per company policy.

Job Source

jagojobs.com Online Job Posting

Application deadline has been passed!

Company Information

R A K Tower (7th, 8th, & 9th Floor), Plot # 1/A, Jashim Uddin Avenue,Sector# 3, Uttara Model Town, Dhaka-1230

The core business is to manufacture and sell of tiles and sanitary wares.

http://www.rakcerambd.com