Category : Customer Support/Call Centre Application deadline has been passed!
Trainee, SEIP Training Program
Digicon Technologies Ltd.

Job Summary

: 100
Job Nature
: Full Time
: 21 to 32 year(s)
: Not mandatory
: Both
Job Location
: Dhaka
Salary Range
: Not mentioned
: Nov 18, 2018
: Dec 08, 2018

Job Context

Digicon Technologies Ltd, a BACCO member and one of the SEIP-BACCO Training Providers is a leading outsourcing organization in Bangladesh, with an industry leading edge in the vertical of Business Process Outsourcing and IT/ITES solutions. We are providing Skill Development Training for free under SEIP Project which is jointly funded by Bangladesh Government and Asian Development Bank.

Job Description / Responsibility

  • Professional Customer Service (Specially designed for customer Service Sectors).
  • Extensive training courses for customer service for fresh graduates.
  • Participate regular basis on training sessions (Both theoretical & Practical).
  • Training Duration: 2.5 months (Duration will vary basing on type of course offered).
  • Total Number of Classes: 55 (5 Classes in a week).
  • Minimum attendance required at training (80%) for successful completion.
  • Gaining service knowledge through theoretical and practical hands on sessions.
  • Maintain and cope with new insights and assessment from training facilitators.
  • Proving competency through different assessment programs under certified industry assessors.
  • Assessment of the trainees from industry assessors under Bangladesh Association for Call Center and Outsourcing.
  • Certification in authorization under Skills for Employment Investment Program, Ministry of Finance from Bangladesh Association of Call Center & Outsourcing.
  • After successful completion of certification exam Trainees will be offered for employment on the basis of operations requirement.

Job Nature

Full Time

Educational Requirements

  • Must be Graduated/ Diploma from any government approved university/ institutions.

Experience Requirements

Not mandatory

Job Requirements

  • Age 21 to 32 years
  • Both males and females are allowed to apply
  • Special advantages will be provided for people with disabilities, members of ethnic minority, and socially and economically disadvantaged people. In case of physically challenged people, we will take measures and ensure their accessibility by relaxing educational qualification (if needed).
  • Females are encouraged to apply.
  • Should have basic computer literacy.
  • Ability to speak in Bengali with proper pronunciation and basic understanding in English.
  • Flexible to attend the training program on any schedule.
  • Training Location will be at Kawran Bazar
Gender: Both
Age: 21 to 32 year(s)

Job Location


Salary Range

Not mentioned

Other Benefits

  • Trainees attending 90% class will be paid conveyance allowance @ of Taka 100/day through trainees' mobile banking account.
  • Light snacks will be provided during training.
  • Attractive and value adding professional business communication course in English provided by internationally reputed training provider.
  • Certificate will be provided to successful trainees which will add value to participant's career profile.
  • After successful completion of the training we will facilitate Job Placement for deserving candidates

Job Source Online Job Posting

Application deadline has been passed!

Company Information

242 Tejgaon I/A, Gulshan Link Road, Dhaka

Founded in 2010, Digicon is now serving from over 29000sqft set up located in one of the prime locality of Dhaka city with current Man Power strength of more than 300+ employees. We provide turnkey solutions to all the industries who outsource their Customer Care division, Back Office Support including IT for cost effectiveness so that they can concentrate more on their core business.