Category : Customer Support/Call Centre Application deadline has been passed!
Contact Center Executive (Trainee Assistant Officer)
Eastern Bank Ltd

Job Summary

: N/A
Job Nature
: Full Time
: Any
: Not mandatory
: Both
Job Location
: Dhaka
Salary Range
: Negotiable
: Aug 09, 2018
: Aug 18, 2018

Job Description / Responsibility

  • Handle Customer queries and complaints meeting the service level standard
  • Ensure first contact resolution in every possible cases
  • Effectively follow up and escalate the queries and complaints where necessary

Job Nature

Full Time

Educational Requirements

  • Minimum Graduate from recognized institutions Minimum CGPA: 3 out of 4

Experience Requirements

Not mandatory

Job Requirements

  • Prior experience in call/ contact center environment is preferable, freshers are also encouraged to apply
  • Excellent verbal and written communication skills in English & Bangla
  • Adequate computer literacy to work in online software modules & office packages
  • Willing to work in any working-shifts (24X7)
Gender: Both
Age: Any

Job Location


Salary Range


Other Benefits

  • Career progression opportunity based on performance
  • Festival Bonuses/ Medical Facilities/ Other benefits

Job Source Online Job Posting

Application deadline has been passed!

Company Information

Head Office, Eastern Bank Ltd.10 Dilkusha C/A, Jiban Bima Bhaban, Dhaka Bangladesh