Job Description / Responsibility
- Provide smooth and effective Customer Services at lounge.
- Correspond to all e-mails timely and professionally.
- Maintain rapport with authority of Shah Amanat International Airport.
- Provide information against card holders' queries.
- Generate reports & perform analysis of the reports as and when required.
- Taking ownership of solving customers' problems.
- Any other job/instruction as and when assigned by the Management of the Bank.
Minimum Bachelor's Degree having no 3rd Class/equivalent CGPA in his/her academic record.
2 to 3 year(s)
- 2-3 years' working experience in Bank.
- Experience in relevant field (lounge) is preferable.
- Experience in front office / customer service management is preferable.
- Sound knowledge on computer especially in MS Office.
- Excellent interpersonal and communication skills.
- Excellent team building & people management skills.
- Ability to work under pressure.
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