Category : Bank Application deadline has been passed!
Asst. Manager/ Associate Manager, Customer Service-Branch Banking
The City Bank Limited

Job Summary

: N/A
Job Nature
: Full Time
: Any
: At least 2 year(s)
: Both
Job Location
: Gopalganj, Khulna Division, Patuakhali, Sylhet
Salary Range
: Not mentioned
: Oct 12, 2017
: Oct 17, 2017

Job Description / Responsibility

  • This role is a major contact point for customers of the bank and thus is responsible for ensuring maximum satisfaction to the customers through high level of service ensuring compliance to all Bangladesh Bank & Internal policy. The incumbent will be responsible for authorization of all cash transaction, responding to customer queries, complaints promptly & on time.
  • Handle all sort of customer transaction with accuracy and efficiency to ensure highest level of customer satisfaction.
  • Receive and resolve customer complaints and queries promptly.
  • Promote and advise customers on products and services of the bank.
  • Generate and prepare relevant reports and maintenance of important logs and register to ensure compliance with BB and internal policies.
  • Maintenance of proper processes to ensure smooth operations.

Job Nature

Full Time

Educational Requirements

Four years of Graduation or Masters in any discipline from a reputed university.

Experience Requirements

At least 2 year(s)

Job Requirements

  • Job Location: In Rural Areas
  • Good Analytical Ability
  • Customer Focus
  • Good Listening and communication skills
  • Selling Skills
  • Min 2 Years relevant experience in a Bank or Financial Institution.
Gender: Both
Age: Any

Job Location

Gopalganj, Khulna Division, Patuakhali

Salary Range

Not mentioned

Job Source Online Job Posting

Application deadline has been passed!

Company Information

House CEN (C) 11, Avenue 136 (Level 4), Gulshan 2, Dhaka